FAQ

1. What format are the ebooks?
All of our ebooks are provided in PDF format, making them easy to read on your phone, tablet, laptop, or computer.

2. Is this a physical book or an ebook?
Our books are digital ebooks in PDF format. No physical book will be shipped. Your ebook will be delivered directly to your email after purchase.

3. How do I receive my ebook?
Once your order is complete, your ebook will be sent to the email address you provided at checkout. Simply follow the link in the email to access your ebook.

4. When will I receive my ebook?
Your ebook should arrive by email shortly after your order is completed. If you don’t see it, please check your spam or junk folder.

5. Can I download the ebook?
Yes. Once you receive your ebook, you can download the PDF and keep it on your device for easy access and offline reading.

6. Can I read the ebook on my phone or tablet?
Yes. You can read your ebook on your phone, tablet, laptop, or computer—whatever works best for you.

7. I didn’t receive my ebook. What should I do?
Please check your spam or junk folder first. If you still can’t find your ebook, contact us at hello.coffeebooks@protonmail.com, and we’ll be happy to help.

8. I entered the wrong email address. What should I do?
No worries. Contact us at hello.coffeebooks@protonmail.com with your order details, and we’ll do our best to help you receive your ebook.

9. How do I use a discount code?
Add your ebook to the cart and proceed to checkout. Click “Add discount”, enter your code, and apply it to your order.

10. Can I request a refund?
Please keep in mind that our products are digital ebooks, not physical books. Refund requests are considered depending on what went wrong and the reason for the request. If you have an issue with your order, please explain what happened and contact us at hello.coffeebooks@protonmail.com or use our contact form. We’ll review your request and get back to you.

11. Is my payment secure?
Yes. Payments are securely handled by Shopify, so your payment information is processed through Shopify’s secure checkout.

12. Can I share an idea or collaborate with Coffeebooks?
Absolutely. We’re always open to thoughtful ideas, suggestions, collaborations, and people who would like to contribute their skills or services. Contact us at hello.coffeebooks@protonmail.com.

13. Do you offer affiliate partnerships?
We’re open to affiliate partnerships and other opportunities to work together. Contact us at hello.coffeebooks@protonmail.com with your idea or proposal, and we’ll be happy to review it.